Medical Office Program
If you’d like to work in an office environment and are interested in a career in health care, this is the program for you! As a Medical Office Assistant, you will play a key role in running an efficient, productive medical office. In just one year, you can earn a diploma and obtain the administrative skills, medical background knowledge, and computer/technology training needed to successfully manage day-to-day office operations in today’s rapidly changing, high-tech health care environment.
MCC’s Medical Office Program
- A one-year Medical Office Diploma for those who want to go directly into the workforce after graduation.
What you’ll do during your training here:
- Learn the in’s and out’s of electronic health records
- Perform diagnostic and procedural coding
- Prepare and process insurance claim forms
- Schedule appointments
- Handle patient billing tasks and checkout procedures
- Learn about different health plans
- Prepare medical reports and correspondence for physicians and patients
- Inventory supplies and prepare purchase orders
- Learn tasks beneficial to any office career, such as answering telephones, greeting patients, handling correspondence, improving typing speed and accuracy, planning meetings, and filing.
- Use computer applications to create spreadsheets, presentations, reports, and documents; conduct research on the Internet; and perform data entry of patient information. You can even get Microsoft certifications in Word, Excel, and Access!
- Increase proficiency in spelling, punctuation, grammar, and oral communication.
- Develop good customer service and personal skills that employers look for, such as discretion, professionalism, organizational ability, initiative, and the ability to work well independently as well as in a team.
- Receive training in the legal and ethical aspects of health care, such as HIPAA, OSHA, HITECH, and cultural diversity.
The link under Degrees Awarded (below) specifies current course requirements.
Careers & Job Outlook
With this diploma, you can seek entry-level administrative assistant positions in various healthcare settings such as doctors’ offices, hospitals, nursing homes, insurance offices, and labs. The duties required of administrative assistants vary from office to office, depending on the location and size of the practice and the practitioner’s specialty. In small practices, you usually are responsible for many different kinds of tasks, reporting directly to an office manager, physician, or other health practitioner. Those in large practices tend to specialize in a particular area, such as billing, reception, or insurance, under the supervision of department administrators.
According to the U.S. Bureau of Labor Statistics, employment of healthcare occupations is projected to grow 18 percent through 2026, much faster than the average for all occupations, adding about 2.4 million new jobs. Healthcare occupations are projected to add more jobs than any of the other occupational groups. This projected growth is mainly due to an aging population, leading to greater demand for healthcare services.
Follow these links to find additional up-to-date information on the U.S. Bureau of Labor Statistics Occupational Outlook Handbook web pages:
- Bill & Account Collectors
- Information Clerks
- Medical & Health Services Managers
- Medical Records & Health Information Technicians
- Medical Transcriptionists
- Secretaries & Administrative Assistants
Medical Office Assistants may advance to Medical/Health Services Manager or other administrative support occupations through experience or additional training.
An MCC Graduate success story!
“Being a 34-year-old with a husband and kids initially made me feel like going back to college would be impossible … it sure wasn’t easy. But I got through it with great grades, and I have a great job now, which gave me a sense of accomplishment about myself. I really owe MCC and the MCC staff and instructors who helped me with the transition of going back to school. The teachers are very helpful and willing to help one-on-one, and the courses are great. Now I work as a patient services representative. I love the interaction with the patients who come through the door. Even though most of them are ill and not feeling well, I still try to put a smile on their face, and that makes my day better. I would like to go back to college sometime in the future and further my education.” – Emily Goken (2011 MCC graduate), now a Patient Services Representative at UnityPoint Health-Marshalltown